1xBet has been in business for nearly 15 years now and as a major sponsor for many teams, the bookmaker seems to be seen in relatively high regard by many. They do have a lot of customers around the world, who keep coming back, so things seem to be working out for them.
That said, 1xBet is only licensed through Curacao, which is hardly a great gambling or betting license as it is not well-regulated and doesn’t benefit customers. Plus, there are a lot of complaints and negative reviews about 1xBet online. More so than for many other bookmakers we have reviewed in the past.
Most of these complaints seem to be about withheld winnings or incredibly slow withdrawals. Indeed, sportsbookreview.com (SBR), one of the premier sportsbook review sites around the internet, has previously given 1xBet a D-rating but now removed them altogether from their site.
On AskGamblers, 1xBet is blacklisted with nearly one hundred complaints (thankfully most of them are resolved), which is also not great.
At the same time, 1xBet also works with dozens of reputable game developers, who often withdraw from rogue operators, which means they consider 1xBet a legitimate business.
But that doesn’t mean that 1xBet always conducts itself in a manner that is fair to customers. One cannot think of a legitimate reason why winnings would be withheld only to be paid later once a complaint has been made. It seems tedious for customers to have to go this route in order to receive their winnings.
Furthermore, the customer service seems to be largely unavailable for complaints, which is not particularly helpful either.
1xBet has a lot going for it, which we are getting into below. Casual punters should find plenty of betting options here and opportunities to place cricket bets at competitive odds. Prior to signing up here, you should definitely read all the terms and conditions they impose on their customers in order to remain on the safe side.
And be sure to only make small deposit, place careful bets and make several small withdrawals before choosing 1xBet as your primary cricket betting site.
Cricket betting and other sports
1xBet has been featured as one of the better cricket betting sites here for a long time now and with good reason. Whilst trustworthiness remains an issue, their cricket betting cannot be called into question.
This bookmaker covers all the major current and upcoming cricket events, including the following:
- Twenty20 World Cup
- The Ashes
- Big Bash League (men’s and women’s)
- Test Series
You name it, they have odds for it. And besides simply covering all these events, you will find a great number of market for each match that is coming up, including excellent live betting options.
1xBet offers consistently high odds, which is perhaps why some high rollers like to come here. We do recommend that you bet carefully, however, lest your winnings are withheld for some reason.
If you are interested in other sports, 1xBet is there for you. Apart from the most popular sports such as football, tennis, golf, all the US sports and rugby, 1xBet also offers odds for many niche sports such as Billiards, Floorball, Chess, Bandy, Muay Thai, TV-Games, Water Polo, and more. Finally, 1xBet is among those bookmakers most likely to offer betting on Kabaddi, another favourite Indian sport, which is not something you find often.
In terms of variety of sports and markets, 1xBet is among the best bookmakers you will find.
Games and more
When you first visit 1xBet, you will likely feel as overwhelmed as we did. They don’t just offer a sportsbook. This is a full-service gambling provider like few others, which means there is practically no form of gambling they do not offer.
Here you will be able to play about a gazillion slots, hundreds of table games, dozens of live dealer games, keno, bingo, TV games, virtual sports, eSports, toto, lotto, financials and you get access to poker rooms as well.
You want to play Hindi Roulette? It’s here. You’re looking for Andar Bahar or Teen Patti? Look no further.
There are so many games to play here and such an incredible selection to go through, you could spend a long time before playing the same game twice.
One major downside is the navigation, however, because finding something specific can take a long time and there is just so much to filter through, it can be tedious. It’s not exactly an easy-to-use gambling site.
But if you are looking for a full-service provider that seems to have it all, then 1xBet is among your best choices.
Bonuses and promotions
1xBet never has a shortage of bonuses and promotions. When you click on “Promo”, a drop-down menu will appear and you can select 1st Deposit Bonus, Other Deposit Bonuses, Promotions and more.
No matter what your preference is, 1xBet is sure to offer a bonus for you, including a sports welcome bonus, a casino bonus, a live casino bonus or even one for poker. Additionally, you can grab further deposit bonuses, cashback offers, free spins, poker promotions, free bets, accumulator boosts and more.
Some bonuses are available for a long time, others only for a brief period.
If you want to sign up at the sportsbook, you can claim a 100% match deposit bonus of up to $100 (or the currency equivalent). Before you are able to withdraw the bonus or winnings from it, you must wager the bonus 5x on accumulator bets on combined odds of 1.40 or higher.
This bonus has been available for a long time now and if it is not for you, there is always something else to choose from.
By the way, 1xBet does not have a VIP or loyalty program.
Banking at 1xBet does not leave anything to be desired when it comes to the sheer number of deposit and withdrawal methods that are available here.
Click on “Payment” on the homepage and you’ll land on a separate page where well over 100 deposit methods are listed and still several dozen withdrawal options. You’ll also find important details such as minimum deposits, maximum withdrawals, transaction times and potential fees. The information is comprehensive and easily accessible, which we appreciate.
The usual methods aside, 1xBet also offers some convenient payment options for customers from India as well as a variety of cryptocurrencies.
From what we’ve seen, there does not seem to be a withdrawal limit, but as mentioned above, withdrawals can be problematic, especially when large sums are concerned. We therefore recommend you make several small withdrawals first and test this feature thoroughly.
Also keep in mind that you will need to go through the KYC process eventually and we recommend that you get your ID verified before making your first withdrawal request.
If you have further questions, we would like to be able to point you towards the customer service team, but the truth is that the customer service at 1xBet does not have a good reputation. Certainly, it was worse in the past than what it is now.
But there is still room for improvement when it comes to response times and receiving anything more than generic answers, which you could easily have found in the help centre yourself.
At least, the help centre is very good, offering tons of information and organising it in a useful manner. Unless you have a specific problem, the help centre will provide you with a lot of information already.
Beyond that, you will need to try the customer service, which is available via 24/7 live chat, email or even call back. You may just have to wait for a while before you get an answer.
In our experience, the customer service reps try their best, but they are only as good as the training they receive. You may encounter language barriers and the aforementioned generic answers. We certainly hope that things continue to improve here, especially since the customer service team does represent a company most directly when facing their customers.
We’ve mentioned above that visiting the 1xBet homepage can be overwhelming. That is because it is terribly cluttered. There are too many menus, the navigation is confusing and often tedious, and the drop-down menus are also excessively cluttered and difficult to use.
Unfortunately, the homepage has been like this forever and the operator does not seem to want to improve things. The site could really use some tidying up in order to become more intuitive to use. As it is, you may take forever to find what you are looking for. Or you will get lost, which is definitely an option.
On the upside, the mobile page is doing a better job of it, which is due to the restraints of the smaller screen. The navigation here is easier and the layout more user-friendly. Indeed, if you prefer mobile betting anyway, just skip the desktop version of 1xBet entirely.
You can also try the 1xBet betting apps, which are available for Android and iOS. They are decent options and still a lot better than the desktop page.
When it comes to cricket betting, 1xBet is a solid choice. You will find a lot of events covered here, competitive odds, live streaming and a great range of cricket markets to bet on. Other sports are also well-covered here, which should make most punters happy, and the high odds can be enticing.
Of course, anyone interested in further gambling products will not be disappointed either. The selection is incredible, and you will find tons of games here, lottery betting, virtual sports, eSports and real poker action.
You will certainly never be bored at 1xBet, and extra incentives await in the shape of various bonuses and promotions.
Given their problems with trustworthiness and the subpar customer service, we still recommend proceeding with caution. There are bookmakers out there who offer many of the same products and excellent odds that have much better reputations than 1xBet.
Yes, they do have a lot going for them and if you want to sign up here, just be aware that you should test them thoroughly, making careful deposits, bets and withdrawals.
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