Is Rizk trustworthy?
Rizk is licensed through the UKGC and the Malta Gaming Authority. Either of those licenses would give us a great amount of confidence that this casino and bookmaker is well-regulated. But in combination we can be assured that this is a safe bookmaker for you. As it is, in May 2019, the UKGC imposed fines on MT SecureTrade Ltd for “weaknesses in its anti-money laundering and customer interaction controls”.
Whilst it’s not great that this happened, it should give you assurance that the operator is kept in check. Plus, this penalty was issued against the operator and not Rizk in particular. It should mean that MT SecureTrade Ltd improves issues across all their brands.
Beyond that, Rizk is in good standing on AskGamblers, where they have plenty of positive reviews and an overall good rating. There are very few outstanding complaints here and most issues seem to be resolved quickly, which is good. It’s positive that the number of complaints here is fairly low. We’ve seen much worse for casinos that have been around half as long as Rizk.
There are a handful of reviews on Trustpilot as well. Whilst their rating is not as bad as most bookmakers and casinos receive here, they have some positive reviews, which balance the negatives. The latter tend to be short angry outbursts rather than comprehensive reviews of any substance.
In our view, Rizk can be considered a trustworthy bookmaker and online casino, especially for casual players.
Bonuses and promotions
Rizk offers various welcome bonuses, depending on your preferences. You’ll be able to sign up for a sportsbook offer for a INR 5,000 free bet. You simply need to make a first deposit of INR 1,000 (at least), place a bet in the sportsbook and should you lose, you’ll get your money back in the form of a free bet of up to INR 5,000.
This free bet can then be used on any market in the sportsbook.
Do be aware, however, that betting mostly takes place with the main currency, which is the Euro. So, whilst you are able to deposit and withdraw in INR, there will be a conversion made. The conversion table is available at Rizk. Also, deposits made via Neteller or Skrill are not eligible for this offer.
If your preference is for live casino or casino games, you can claim a welcome bonus for either option. Keep in mind that you can only use one of those three welcome offers.
Also, just for signing up at Rizk, you get to spin the Wheel of Rizk, which contains rewards such as free spins, cash or bonus cash. Free spins and cash rewards carry no wagering requirements, which is positive indeed. Plus, as you keep betting at Rizk, you’re automatically signed up with the rewards program, which lets you climb through the levels and each time you reach a new one, you get to spin the Wheel of Rizk again.
Rizk has regular promotions and bonuses running and you should check them out. However, the promotions in the sportsbooks are still few and we wouldn’t mind seeing more here beyond the sign-up offer.
Generally speaking, the bonus conditions at Rizk are fair and nothing should keep you from claiming a bonus or participating in their promotions.
Odds and betting selection
The Rizk sportsbook is still relatively new, so don’t expect it to be as comprehensive as other bookmakers we know and love. In fact, they don’t offer bets on all sports just yet. Their focus is on football, tennis and cricket, which is good news for us, of course.
When you visit the sportsbook, you’ll be presented with an overview, which includes these three sports and an option to look for more. Upcoming matches are shown, but for further options, you’ll need to click on each sport (represented by a small icon) and check out the markets available.
Thankfully, navigation here is quite intuitive, but you’ll be clicking through for some time until you find what you’re looking for.
Whilst Rizk is nowhere near covering all markets or events that an experienced punter might want casual punters and newbies will find a decent selection here. Moreover, the odds are competitive, which is more important.
And there’s plenty of cricket betting to be found here, though again, the selection and markets don’t quite compete with those offered by other bookmakers.
Live betting is also available at Rizk, which includes many upcoming events and plenty of Asian markets.
If you’re interested in casino games besides sportsbets, you’ll be happy to hear that Rizk offers and excellent online casino with plenty of great providers and awesome games. Whilst the majority of those games are slots, you can also play many casino table games.
They also offer a great live casino, which has grown significantly since Rizk was launched. You can find several dozen tables here, playing roulette, baccarat, blackjack, casino poker, Deal or No Deal, Dream Catcher and more.
Deposits and withdrawals
Rizk makes deposits and withdrawals easy. If you want to learn more in advance, simply scroll down to the bottom of the page and hit ‘payment options’. Here they list all deposit and withdrawal methods available at the casino. That includes the most common credit cards, eWallets and some instant banking options. Classic bank transfers are also available.
Fees don’t apply for deposits or withdrawals and whilst deposits tend to be instant, withdrawals shouldn’t take more than 3 days.
Whilst the table here shows you Euro as the currency, you can make deposits and withdrawals using INR easily here.
There are transaction limits depending on the withdrawal method chosen, Rizk does not appear to impose any limits beyond that.
That said, making large withdrawals will result in an ID check, so be sure to have all your documents ready beforehand. In fact, it is best to get your ID verified before making your first withdrawal.
The customer service at Rizk is available around the clock. And that’s just as well, because they don’t have a comprehensive FAQ section, which will likely mean you’ll have unanswered questions before signing up. Whilst plenty of information can be found around the homepage, an FAQ area is generally quite helpful. The casino has thus far not been interested in developing one, so live chat it is.
Click on the ‘customer care’ link in the main menu on the left-hand side and a window will pop open, asking you some personal information in advance and then you can launch the chat. The team tends to be responsive and helpful. Do expect some wait times here, depending on the time of day. Since this is the main option by which to contact customer service, it may take a moment before someone actually answers on the other side.
If you have questions that don’t need an immediate answer, there’s always and option to send an email instead.
Complaints can also be dealt with via the main arbitration sites, including AskGamblers.
Rizk is a modern casino and in many ways that shows on the website. The main colours are black, red and a little yellow here and there. Navigation is mostly quite easy, though sometimes you have to search for a long time before you find what you’re looking for, which also includes finding your way around the sportsbook. It is easy enough on the whole, it’s just not all in one place, so you’ll keep clicking through.
Also, there’s no easily accessible betting slip, which you can view at a glance right away. You’ll have to login and place your bets before you can see it. That’s slightly annoying and we feel, the sportsbook could be organised a bit better.
That said, everything loads quickly and easily, and you can access all parts of the sportsbook and the casino via mobile as well, which is handy.
Conclusion and final thoughts
In many ways, Rizk is an excellent online casino. They have tons of games, some cool promotions, the Wheel of Rizk reward scheme and welcome offers that are generous and fair. The casino also has a certain charm to it when it comes to Captain Rizk and his antics. It’s whimsical and fun and we like it.
But as you can tell there’s a heavy focus on the casino and whilst the sportsbook is still a new addition and has much to offer, it simply isn’t where we would like it to be just yet. It’s good for newbie punters and those betting on sports casually or only occasionally. But it’s not yet what an experienced punter would choose as their go-to bookmaker.
That said, since we first encountered Rizk, they’ve only improved their products and service and we expect that to happen with the sportsbook as well. If you are looking for a combination of casino and bookmaker, Rizk is certainly worth your consideration, especially if you’re in India.