Bonuses and promotions
The first thing we notice when entering the site is a nice, exclusive ₹20,000 100% signup bonus. Just enter the correct bonus code (OCB100), deposit and start enjoying extra money to bet on cricket. A couple of things to observe when completing this bonus:
- At 10x(B + D) it will take some time clearing
- Luckily you have 90 days to do so
- Only players from India
- Skrill deposit are not eligible
- New customers only
However that is not the only bonus you can achieve here. Just head over to the site and check out the promotions tab to see what prizes you can get. Dont be surprised if you see any of the following:
- Reload bonus
- Live bet bonus
- Refer friends bonus
- Specials on certain matcehs
ODDS AND BETTING SELECTION
There is a huge number of betting markets on 10CRIC. It’s like any other top sportsbook in this sense, with everything from American Football to Volleyball. The main thing that separates them are their focus on cricket and other sports and leagues that are big in India.
The cricket section includes a number of bets on:
- ICC Champions
- The Ashes
- Twenty20 Cricket
- Cricket World Cup 2019
- Uk Country Championship
The bets on each individual game are just as diverse as you will find on sites like Bet365, and you will find a host of games to bet on every day. Top batsman, highest individual score, coin-toss winner to name a few.
In total, there are between 30 and 34 sports here, which means that a lot of niche sports have been made room for, as well as the most popular ones. Unless your tastes are very obscure, then you should find what you are looking for here. If you want a change from cricket they have a nice kabaddi section.
The old Betrally India site was known to have a minimum bet of $1. At 10CRIC it seems to be a bit lower at 20 INR
Deposit and withdrawavls
You have a great deal of choice when it comes to depositing or withdrawing on 10CRIC. You can use any of the following:
- Local bank transfer (step by step guide on the site)
- Credit and debit cards
- Skrill (NB: no signup bonus with this method)
One thing to note: Even though 10CRIC accepts all these payment options doesn't automatically mean that your bank or card company will let the transfer through. Still, worst case scenario is probably only cancellation of the transfer with the money returned to you.
When depositing with Neteller: Just enter the email you have registered with Neteller, and secure ID is the 6 numbered code you chose on the Neteller site. If you have two factor authentication enabled you should enter the 6 numbers from your authentication app instead. We recommend enabling two factor authentication whenever its offered.
Withdrawals are processed quickly, after you have verified your identity and address, which can include sending a pictures of passport, utility bill and more.
NB: By far the largest number of complaints that we observe with online gambling is problems with the verification process. The best way to avoid this is to verify all your documents before you deposit money
Our opinions of 10CRIC's customer support have been very solid so far. They are quick to reply and they are very helpful, so if you need any assistance in any part of the process on their site, you should not hesitate to contact them, usually gets the job done in a swift manner.
There have been some issues people have had with their customer service which we have read around at different communities, but we ourselves have yet to experience this, but you should be warned that you might come across some CS representatives that might have a bad day. Try to get a hold of someone else, or if all else fails, try to contact us and we would be happy to help communicating with them for you.
Whenever we have contacted customer support with questions we have received a reply within minutes. Example: making a mistake when claiming the bonus was fixed in 5 minutes after contacting support. Livechat is readily available while looking around their page, making it easier to coordinate when working on a specific problem. Add to this that you don't need any verification before starting a chat. And you get one of the more comfortable customer service interactions you can find.
The software feels good. Both on mobile and desktop. Sometimes it feels as if the pages takes a little while to load. But once loaded every button and menu responds instantly.
You can easily find your betting history, open bets or different sports. Their cashout option even lets you choose what percentage of your total bet you want to cash out.
Their live section is up to par with any other site. For football you even have a visualisation of the matches highlights as they occur.
There is always a livechat icon readily available. And the livechat can be displayed on top of the page you are viewing. Which makes it easier to describe any troubles you might be experiencing.
Even though they dont have an app, surfing the site feels so smooth that you dont really miss it at all.
10CRIC is an online bookmaker created with the focus of catering to the Indian population. They also operate the old Betrally site, as well as 10Bet, but this is not very accessible and is restricted everywhere from the US to the UK. The 10CRIC site is perhaps even more restrictive, but only if you live outside of India.
Their main site was at its biggest in Eastern Europe and was particularly popular in Poland, with 80% of their visitors hailing from that European country. 10CRIC is basically a carbon copy of that site, but one that focuses on the Indian market, with support for different languages and currencies and with a strong selection of betting markets for cricket, kabaddi and other sports that are popular in India.
10CRIC is still an up-and-coming company, with plenty of room to grow. There seemed to be some hiccups with customer service and some facets that could be changed, but we considere these as part of a growing process and believed they have been nicely remedied.
As with all our five-star rated sites they offer:
- Great customer support
- Large bonuses
- Easy to use software
- A variety of deposit options
Combined with the fact that they are focusing their site on purely India makes it a site you must check out if you are from that region and are looking to gamble online.