LeoVegas is restricted in the United States, and you may also struggle to signup if you reside in Russia, Ukraine and Estonia. It supports several languages, including German, Finnish and Norwegian, which reflects its broad reach and has helped to improve its appeal around the world. It also supports many different currencies, including the Euro, Australian Dollar, Swedish Krona and Great British Pound.
The main setup of LeoVegas is Microgaming. This means there is never a shortage of games on offer, as new Microgaming titles are created every week. In fact, Microgaming release more titles than any other developer. There are also a number of other developers’ games on here, with more being added all of the time.
One of the main issues that we have with LeoVegas is the fact that there is minimal support for Mac, and this makes life difficult if you’re a Mac user. Away from Mac though, they have comprehensive support for most other devices including Apple/Android tablets and smartphones.
As we shall discover, LeoVegas is also one of the new breed of online casinos that offers sports betting, with a decent number of markets available.
LeoVegas has a casino section, a live casino section and a sports betting section. The latter is not as big as some of the main online bookmakers, but there is still a lot going on here and there are more than enough cricket markets to keep you satisfied. In fact, all of the biggest sports are covered, and as this is a UK/EU based site, those big sports include football, cricket, rugby, snooker and more, as opposed to baseball, ice hockey and American football.
LeoVegas has an advanced Live Betting set up and is actually very easy to navigate. If you have spent some time on sports betting sites in the past, you might be familiar with the interface. That’s because it’s the same interface used by 888 Sport, 32 Red Sport and several other established and emerging brands. This interface allows for clear and well presented markets, while also showing you a number of current live betting markets and future live betting markets.
There isn’t much in the way of bonuses for the sports betting side of LeoVegas, but there are plenty of bonuses on the casino side of things. In fact, you can get as much as £1,500 in free cash, as well as free spins and other bonuses. This is a big bonus, and as is to be expected, it comes with a big play-through rate. But if you scoop all of it and play on the high RTP slots (Net Ent and IGT slots are good for this) then it will be gone in no time.
There are also bonuses for loyal players, although the focus is definitely on new players, as is usually the case. There is no big loyalty scheme to speak of, but if you stick around they will try to make it worth your while.
There are plenty of banking options on LeoVegas. The fees are usually low and the speed is usually quick, although it all depends on the method that you choose. PayPal and Skrill are much quicker than bank transfers, for instance. They are also free, whereas bank transfers are not.
Like many casinos, LeoVegas implement occasional fraud checks and you may be flagged for one of these during your time as a member. Typically it will occur during or following a withdrawal. It’s nothing to worry about though and LeoVegas are usually on the ball when it comes to stuff like this. If, for whatever reason they do drag their feet and begin to make life difficult for you, just get in touch on Facebook and/or Twitter and tell them how frustrated you are with everything. You’ll find that they’ll usually speed things up after that, keen to avoid any public outcries.
The customer support on LeoVegas is very solid. They have embraced the social media age and are on the ball when it comes to Twitter and Facebook. If you want to get in touch with them, this is the best way. Not only does it guarantee an instant response, but by exposing your grievances for other customers to see, it also means that you are more likely to get a favorable response.
LeoVegas also have a phone number, but this isn’t always the quickest or the best way to get in touch. On the plus side, they are available 24 hours a day and 7 days a week, so the waiting time is very short regardless of how you’re getting in touch.
LeoVegas ticks many boxes. It’s a great looking site, it has a number of bonuses on offer and there is always a new game for you to enjoy. The support is also pretty solid, as is the security and the banking options.
But LeoVegas is let down by its poor compatibility with Macs. Still, this is the only real issue that we have come across, and all things considered, LeoVegas is a great site all round.